# Serra Chevrolet Buick GMC - Detailed Adviser Profiles

> Organization: Serra Chevrolet Buick GMC
> Team Site: https://serranashville.adviserly.com
> Dealership Homepage: https://www.serranashville.com/

Companion to [llms.txt](https://serranashville.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available.

Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug.

## Advisers

### Alvin Norment

- Profile: [https://serranashville.adviserly.com/alvin-norment/reviews](https://serranashville.adviserly.com/alvin-norment/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Joined: 2017-10-01
- Rating: 4.9 stars (288 ratings, 178 reviews)
- Lifetime vehicles sold: 1061
- Recent vehicles sold: 18
- Sales specialties: EQUINOX, SIERRA 1500, SILVERADO 1500, SILVERADO 2500HD, TAHOE
- Call: 615-851-4192

Welcome to Serra ! My name is Alvin Norment and I’m a sales and leasing consultant at the dealership. I'm from a small town, Whiteville, TN. I've been in the car business since 1991, providing high-quality service to my customers. I love it here at Serra Chevrolet. It's a great place to work and a great place for customers to purchase the vehicle of their choice. My goal is to provide you with satisfying service that ends with you saying this is the best purchase experience you’ve ever had!

Recent reviews:
- 2025-11-10 | 5.0/5 | Peyton G. — Alvin is extremely knowledgeable, professional and a great person. You can tell he values every relationship and in turn, you will value his.
- 2025-11-16 | 5.0/5 | William T. — Alvin was great and easy to work with. They didn’t have the truck I wanted but Alvin went above and beyond to get me the close thing to it .
- 2026-02-16 | 5.0/5 | Claudia R. — He was very knowledgeable and did all he could to help me find the perfect vehicle for me. Thank you so much for your kindness.

### Andy Schroth

- Profile: [https://serranashville.adviserly.com/andy-schroth/reviews](https://serranashville.adviserly.com/andy-schroth/reviews)
- Department: Sales (Fleet & Commercial Sales)
- Title: Commercial Sales
- Rating: 5.0 stars (48 ratings, 27 reviews)
- Lifetime vehicles sold: 1322
- Recent vehicles sold: 3
- Sales specialties: SIERRA 1500, SIERRA 2500HD, SILVERADO 1500, SILVERADO 2500HD, SILVERADO 3500HD
- Call: 615-851-4189 x2289

I grew up in Bourbonnais, IL, and graduated from BBC High School. Love working for the Serra dealership. We have a great team, and the best customers in the auto business. I make sure our clients receive accurate information pertaining to our products. Always available for honest advice and service!

Recent reviews:
- 2025-11-10 | 5.0/5 | Arthur S. — Andy was very personable and delivered when items seemed impossible. He has a vast knowledge of the business and has many contacts in the business world of trucks and equipment.
- 2022-10-27 | 5.0/5 | Dean M. — Andy is the most professional salesman we have dealt with! He always looks out for our best interest through these tough times with low inventory!
- 2023-10-26 | 5.0/5 | Thomas E. — Great as always! I buy at least one or two vehicles a year and every one comes from Andy. Serra has all my business as long as he is there.

### Austin Hudson

- Profile: [https://serranashville.adviserly.com/austin-hudson/reviews](https://serranashville.adviserly.com/austin-hudson/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (82 ratings, 59 reviews)
- Lifetime vehicles sold: 235
- Recent vehicles sold: 9
- Sales specialties: CANYON, ENVISTA, SIERRA 1500, SIERRA 2500HD, YUKON

Hi, I am Austin Hudson, born and raised here in Tennessee. I was raised in Alexandria which resides in Dekalb county Tennessee. I served in the U.S. Army and now I am doing what I love here at Serra Chevrolet Madison. I am both a husband to my wife Cynthia and father to our three beautiful daughters we have together. Doesn't take much at all to see that my family means the world to me. I  also love talking to and helping people so this is all I need to fulfill that want. I want to focus on your needs first and wants second when it comes to your vehicle that you may drive off our lot. Feel free to see and converse with me anytime and I'm certain we can get you a vehicle you not only need, but something you can love every time you drive somewhere.

Recent reviews:
- 2025-12-21 | 5.0/5 | Stephen N. — Austin is very personable and easy to communicate with. He was so helpful and diligent in finding answers to my questions. He is very knowledgeable about the vehicle and accessories. I would highly recommend him.
- 2026-02-04 | 5.0/5 | Cynthia T. — Austin was terrific to work with.  We will definitely reach out to him for future car purchases.
- 2026-03-07 | 5.0/5 | Jeffrey H. — He did a great job of explaining the options available which led us to purchase a vehicle.

### Bobby Graviss

- Profile: [https://serranashville.adviserly.com/bobby-graviss/reviews](https://serranashville.adviserly.com/bobby-graviss/reviews)
- Department: Sales (Management)
- Title: Pre-Owned Sales Manager

Born and raised in Fort Lauderdale, Florida, I'm the Pre-Owned Sales Manager and I've been in the industry for 25 years. I'm passionate about ensuring our customers receive the highest level of attention when it comes to their trade-in appraisals. I enjoy leading our sales team in leadership training and, most importantly, customer care. My aim is to provide clear and direct explanations of the process our dealership, Serra Chevrolet Buick GMC of Nashville, offers.

My roots are in service; I'm a proud Marine Corps veteran, where I served as an infantryman and completed multiple schools and courses, earning a Navy and Marine Corps Achievement Medal along the way. and my interests include baseball and football.

Outside of work, I love spending time with my wife, Ashley, and our two smart daughters. I’m an avid boater and enjoy paddle boarding, whether it's on the local lake or the ocean when we're on vacation. Ensuring customers have a great experience and knowing they feel cared for is what drives me.

### Bobby Harrison

- Profile: [https://serranashville.adviserly.com/bobby-harrison/reviews](https://serranashville.adviserly.com/bobby-harrison/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (453 ratings, 307 reviews)
- Lifetime vehicles sold: 1449
- Recent vehicles sold: 6
- Sales specialties: SIERRA 1500, SIERRA 2500HD, SILVERADO 1500, YUKON, YUKON XL
- Call: 615-851-4110

Nashville, TN native. GM Mark of Excellence recipient for 15 years. Titans & Vandy football fan. Married father of 2. Proud to work with the Vanderbilt Children’s hospital. Enjoy golf & doing yard work. Been in auto industry for 42 years & I still have my easy going personality, & loyal customers!

Recent reviews:
- 2026-03-12 | 5.0/5 | James C. — Bobby is a Great Person to work with, he isn't pushy like other car salesman, he lets you decide what you want to buy, he is just quietly there in the back ground waiting  to do the paper work when we have made our decision, we will always use Bobby when we need a vehicle, for all of our family members. we bought 3 from him in the last 6 months.  Thank you Bobby for always being there for us.  I hope you never Retire! Ha! Ha!
- 2026-01-21 | 5.0/5 | Judy P. — Bobby is a truly an amazing salesmen.. he knows his product!! All of my family and my Brother’s business ALL GO TO Bobby to buy their cars or trucks !!
- 2026-02-04 | 5.0/5 | James P. — I always come to Bobby when I’m looking to buy a new car. He has always shot me straight when it comes down to price and gets me in and out quick.

### Bradley Howe

- Profile: [https://serranashville.adviserly.com/bradley-howe/reviews](https://serranashville.adviserly.com/bradley-howe/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.8 stars (8 ratings, 6 reviews)
- Lifetime vehicles sold: 52
- Recent vehicles sold: 9
- Sales specialties: CANYON, ENCORE GX, SIERRA 2500HD, TERRAIN, YUKON XL

Hi there!  I'm a Sales & Leasing Consultant at Serra Chevrolet Buick GMC of Nashville with six years of experience. I originally hail from Rochester, NY, but I've landed here with a diverse background – a bachelor's in Film & TV from Miami University of Art & Design, a cybersecurity certificate, and even some award-winning screenwriting and filmmaking under my belt.  Outside of work, I'm a licensed insurance agent, a martial artist, and I love exploring places like Mexico, Canada, and the Caribbean.

At Serra, I pride myself on my product knowledge and my genuine desire to help clients find the perfect vehicle.  My colleagues say I'm the "fun guy" to work with, and I've heard from clients that I'm outgoing and approachable.  I'm passionate about staying connected with clients – often sending videos to keep them updated and engaged.  I enjoy sharing my knowledge of automotive technology and love chatting about anything from music and movies to hiking, sports, and the best local restaurants and events.  Let me help you find your next vehicle!

Recent reviews:
- 2025-12-18 | 5.0/5 | Gregory F. — Bradley was great! He thoroughly explained all of the options and features of our 2026 Canyon Denali and made my wife and I very happy with his professionalism and positive demeanor! Would definitely buy with him again! Thanks again Bradley!
- 2026-01-12 | 5.0/5 | Becky S. — Bradley was very knowledgeable and helpful . I would recommend anyone interested in purchasing a new vehicle to go see him.  As a matter of fact , I purchased 2.
- 2025-11-13 | 5.0/5 | Cameron C. — Bradley is awesome - keep up the amazing work.

### Bryan Wyatt

- Profile: [https://serranashville.adviserly.com/bryan-wyatt/reviews](https://serranashville.adviserly.com/bryan-wyatt/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.9 stars (153 ratings, 85 reviews)
- Lifetime vehicles sold: 580
- Recent vehicles sold: 6
- Languages: Spanish
- Sales specialties: EQUINOX, SIERRA 1500, SILVERADO 1500, SILVERADO 2500HD, TAHOE
- Call: 615-851-4141

Hello! I’m Bryan Wyatt, and I would like to welcome you to the Serra Chevrolet Buick GMC of Nashville website! We have some of the best vehicles to choose from, and service you will love! You can depend on me for an attentive, informative, laid back, and friendly buying experience. My goal is to help you find a vehicle that makes life a little better and more manageable! I know how important purchasing a new car is, which is why I take the time to get to know my customers, going above and beyond to make the process less intimidating. The best part of my job is interacting with you, the customer, and learning more about your interests.     

When it comes to life outside of the dealership, I enjoy spending family time with my amazing wife of 18 years, Wendy, and our beautiful daughter, Harper. They are my world! In my spare time, I also enjoy traveling, exploring new restaurants, and listening to music, especially songs from the 80s.     

Please enjoy your time on the site and do not hesitate to reach out to me with your questions. I look forward to working with you in person!

Recent reviews:
- 2026-05-03 | 5.0/5 | Michael S. — This was our second experience with Bryan. We originally went to the Dealership to Lease a vehicle He found for Us. He was not only very Professional but also very Personally willing to help Us in any way He could.
After signing the papers We left there feeling totally comfortable & satisfied with the experience.
When the lease was getting ready to end We wanted to purchase the vehicle. We had not forgotten how Bryan had been so honest & willing to help Us in the past.
Although We lived a distance from the Dealership and many challenges were making that hard. We were trying to figure out how to get back to Him Personally to do the Sale through Him. We believe that Honesty & Hard Work should be Acknowledged and Rewarded. We are so grateful to be able to be able to let Others know there still are people who live up to their word.
- 2025-05-11 | 5.0/5 | Deanna A. — Our experience with Bryan and Serra Chevrolet was great! I was having trouble finding the vehicle I wanted with the package I wanted at another dealership. When I saw online that the exact one I wanted was at Serra, I called and was connected with Bryan. He immediately answered all my questions and sent me photos of the small details I had questions about on the vehicle. He was quick to respond and had everything ready for us, so that when I arrived at the dealership, I just had to sign the paperwork! He walked us through the features of the car and electronics, as he was very knowledgeable about it. I’d recommend him to anyone!
- 2026-01-04 | 5.0/5 | James W. — Bryan delivered one of the smoothest vehicle purchasing experiences I’ve ever had—especially considering it was done entirely remotely from two states away.

He assisted me with the purchase of a 2026 Chevrolet Silverado 2500HD High Country and coordinated every detail from start to finish. Communication was clear and professional. 

Bryan worked directly with the transportation company i contracted to arrange pickup and delivery without any issues.

If you’re considering a remote purchase or want a person who manages the process end-to-end, I highly recommend Bryan at Serra Chevrolet.

### Chad Yates

- Profile: [https://serranashville.adviserly.com/chad-yates/reviews](https://serranashville.adviserly.com/chad-yates/reviews)
- Department: Sales (Fleet & Commercial Sales)
- Title: Commercial Sales
- Rating: 5.0 stars (122 ratings, 90 reviews)
- Lifetime vehicles sold: 1067
- Recent vehicles sold: 7
- Sales specialties: SIERRA 1500, SIERRA 2500HD, SILVERADO 1500, SILVERADO 2500HD, SILVERADO 3500HD
- Call: 6156891065

From White House, TN. I closed the ultimate deal in 2014 when my 4th grade crush became my wife. We’re both very involved in our church; we teach a 3, 4, and 5 year-old class every Wednesday night. I’m a diehard Tennessee Titans and Vols fan. Come buy a car from me today; I'll treat you like family!

Recent reviews:
- 2023-08-16 | 5.0/5 | Thomas M. — Chad did an amazing job at helping us get what we wanted. Communication was great the whole experience from beginning to end was awesome. Chad was very focused on our satisfaction as well as making sure it was all taken care of smoothly. Thank you again for helping us to find and purchase a car for our daughter.
- 2025-07-19 | 5.0/5 | Walter A. — Top notch sales person. None of the typical car sales BS. Had me in and out in an hour. If you buy a GMC and use anyone other than Chad, you are making a huge mistake.
- 2024-07-29 | 5.0/5 | A & M Sales Inc A. — Chad did a excellent job getting everything ready and making the whole process easy ! Thanks again for always providing excellent service!

### Chris Souza

- Profile: [https://serranashville.adviserly.com/chris-souza/reviews](https://serranashville.adviserly.com/chris-souza/reviews)
- Department: Sales (Fleet & Commercial Sales)
- Title: Commercial Sales
- Rating: 5.0 stars (1 ratings, 1 reviews)
- Lifetime vehicles sold: 12
- Recent vehicles sold: 1
- Sales specialties: SIERRA 1500, SIERRA 2500HD, SIERRA 3500HD CC, SILVERADO 2500HD, TRAX
- Call: 6156081773

I’ve been in commercial fleet sales for several years, known for an easy-going, laid-back approach that customers appreciate. Outside of work, I enjoy spending time with my wife and kids. I’m a former professional golfer and originally from Hawaii.

### Coble Shearon

- Profile: [https://serranashville.adviserly.com/coble-shearon/reviews](https://serranashville.adviserly.com/coble-shearon/reviews)
- Department: Sales (Fleet & Commercial Sales)
- Title: Commercial Sales
- Call: 931-639-2627

I’ve been in automotive sales for six years. I’m originally from Shelbyville, Tennessee, and now live in Christiana with my wife Kylee, who serves in the Army, and our two dogs Major and Blue.
When I’m not at work, you can usually find me spending time with family, hiking, watching movies, or playing video games. 
I enjoy what I do and always look forward to the next challenge.

### Crystal Love

- Profile: [https://serranashville.adviserly.com/crystal-love/reviews](https://serranashville.adviserly.com/crystal-love/reviews)
- Department: Sales (Administration)
- Title: Administrative Associate

Hi, I was born and raised in Phoenix, AZ with my three brothers. I moved to Gallatin, TN April of 2025, and I am enjoying every second of living in Tennessee. My dad has been in the automotive industry my entire life which is what led me to getting a job in the car business in 2020. I have worked in multiple departments within the automotive industry and I enjoy learning new things daily! I am very passionate about improving efficiency within the dealership and helping my colleagues' jobs easier any chance I get.  I'm known for my positive attitude and for bringing a bit of fun to the workplace. Go Suns!

### Daniel Fowler

- Profile: [https://serranashville.adviserly.com/daniel-fowler/reviews](https://serranashville.adviserly.com/daniel-fowler/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Lifetime vehicles sold: 15
- Sales specialties: 1500, EQUINOX, ESCAPE, TERRAIN, YUKON
- Call: 6158518000 x2414

### Danny Jennings

- Profile: [https://serranashville.adviserly.com/danny-jennings/reviews](https://serranashville.adviserly.com/danny-jennings/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Joined: 2020-12-14
- Rating: 4.8 stars (60 ratings, 40 reviews)
- Lifetime vehicles sold: 654
- Recent vehicles sold: 10
- Sales specialties: EQUINOX, F-150, SIERRA 1500, SILVERADO 1500, TAHOE
- Call: 615-851-8000

Hello, I’m Danny Jennings, but my customers and friends know me as Danny J.  When you’re ready to take that next step in your car shopping journey, I’m here to help.  With clear understanding of your wants, needs and budget, I’ll introduce you to all of the available models and accompanying packages in order to help you choose a vehicle that’s right for you.  Not sure whether to buy or lease?  No problem. Together, we’ll break down the advantages of each option and I’ll walk you through the entire financing process to ensure you drive away happy—and confident in your decision.   

Originally from Nashville, I’m proud to serve my fellow community members with exceptional service, forging new clients for life.

Recent reviews:
- 2025-09-03 | 5.0/5 | Richard L. — I have purchased a few vehicle from Danny. This one was a tough one. I originally test drove a 2025 AT4 2500 HD Duramax, we decided to go with a 1500 AT4X with the new updated 6.2L from a different dealer. We had 650 miles on the new AT4X and the engine started cutting out at 70 mph and losing all power. It did this repeatedly and was throwing the U1611 error code. The other dealer was not willing to give us a loaner while they tried to fix the truck. So I reached back out to Danny and we were able to work out a deal. So we ended up with the 2500 AT4 Duramax I originally test drove after all. Thanks Danny
- 2025-04-28 | 5.0/5 | Nalyah S. — He was ambitious determined and deficated when it came to finding me a car. I wouldnt take another salesman if they paid me!!!!
- 2025-05-04 | 5.0/5 | Abbas R. — Danny was very helpful thru the whole process and made sure all of my needs were met!

### elijah hatcher

- Profile: [https://serranashville.adviserly.com/elijah-hatcher/reviews](https://serranashville.adviserly.com/elijah-hatcher/reviews)
- Department: Sales (Fleet & Commercial Sales)
- Title: Commercial Sales

A knack for building solid relationships with clients, partners, and stakeholders with track records leading cross-functional teams in delivering complex, large-scale projects on time and within budget. Skilled in Agile methodology, project management, and stakeholder engagement. Adept at implementing solutions to drive improvement and meet business objectives. Passionate about mentoring, developing high-performing teams, and building trust. As an avid diver and outdoor junkie, I enjoy exploring and seeking out new environments and challenges. I apply this to my strategic thinking and problem-solving skills across the different situations I encounter in my career.

### Emma Leath

- Profile: [https://serranashville.adviserly.com/emma-leath/reviews](https://serranashville.adviserly.com/emma-leath/reviews)
- Department: Sales (Administration)
- Title: Administrative Associate

Hey! I’m Emma, and I work as an admin associate. I mainly handle the paperwork side of things — especially for wholesale deals and courtesy deliveries — making sure everything’s in order and goes out without a hitch.

I’m super detail-oriented (yep, I actually enjoy the paperwork part), and I like keeping things organized so the sales and delivery teams can keep moving. Every day’s a little different, and that’s what keeps it interesting.

I’m all about supporting the team, staying on top of the details, and making sure the behind-the-scenes stuff runs smoothly.

### Gabe White

- Profile: [https://serranashville.adviserly.com/gabe-white/reviews](https://serranashville.adviserly.com/gabe-white/reviews)
- Department: Sales (Finance and Insurance)
- Title: Business Manager
- Rating: 4.9 stars (225 ratings, 138 reviews)
- Lifetime vehicles sold: 879
- Recent vehicles sold: 15
- Sales specialties: SIERRA 1500, SIERRA 2500HD, SILVERADO 1500, SILVERADO 2500HD, TAHOE
- Call: 615-851-8000

Thank you for choosing Serra Chevrolet Buick GMC of Nashville. My name is Gabe White and I am ready to help you find your next vehicle. I have built a reputation throughout my five-year career for being straightforward and honest about every aspect of the business, and for building a relationship with my guests, to create not only a customer for the dealership, but a friend of mine. In my spare time, I enjoy riding my motorcycle and messing with old cars on the side. Family time with my special lady and my two amazing sons is the best part of my day. I strive to help every customer get the best service and deal possible; I’m a fair person who believes in treating others the way that I would like to be treated!

Recent reviews:
- 2024-05-23 | 5.0/5 | Carlos J. — Outstanding!!! Guy I made mention on how was looking to build me another Silverado. And we click after that he pointed me in all tha right directions with my build and even assisted me even when he was off work on his on time.. Even that meant a lot to me.Just his overall attentiveness towards me Made me feel like home…. I can’t wait to come and let him see the finished Finished product…  Thanks..
- 2024-05-27 | 5.0/5 | Jerod M. — It was truly a great experience. Gabe was fully prepared to get through the paperwork quickly and out of the dealership with my new truck. He was extremely knowledgeable and professional! I will recommend the experience to anyone. Thank you and I will be back!
- 2024-04-15 | 5.0/5 | Maricella A. — Gabe was willing to go above and beyond. I went in with certain expectations and all were met. I would definitely recommend Gabe and also purchase another vehicle from him in the future.

### Garrett Chesak

- Profile: [https://serranashville.adviserly.com/garrett-chesak/reviews](https://serranashville.adviserly.com/garrett-chesak/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.6 stars (13 ratings, 11 reviews)
- Lifetime vehicles sold: 135
- Recent vehicles sold: 20
- Sales specialties: 1500, F-150, SIERRA 1500, SILVERADO 1500, TERRAIN

I’ve been a sales professional for over 10 years, and I take pride in providing excellent customer service while sharing the knowledge I’ve built throughout my career. My goal is always to make the car-buying process simple, enjoyable, and stress-free, while helping each customer find the vehicle that truly fits their needs.

Cars have always been a passion of mine, and I love being able to share that enthusiasm with my customers. I believe in building lasting relationships through honesty, transparency, and genuine care for the people I work with.

Outside of work, you can usually find me out on the water fishing, spending time on the golf course, or keeping up with everything happening in the automotive world.

Recent reviews:
- 2025-09-09 | 5.0/5 | Joseph H. — Highly recommended. Exceptional experience from start to finish. Great communication and Garrett was upfront and honest about every detail. We handled most everything through text and email since I couldn’t make it to the dealership. Most everything was finalized before I went to Serra and Garrett had the car and paperwork ready before I arrived. One of the quickest, easiest, and best car buying experiences I’ve had.
- 2026-02-06 | 5.0/5 | Grace H. — Very amazing! My old car broke down on me, luckily, in front of Serra Chevrolet, and we made the decision to trade it in for my new trailblazer! He made it easy, affordable, and he made sure I was extremely comfortable before purchasing! Garrett was a light in the dark when it came to my car problems. I am very lucky to have had worked with him!
- 2025-09-12 | 5.0/5 | Stephanie L. — The car paying progress the not the best experience but Garrett made it smooth and easy. He worked with us and got my daughter a car in our budget and made the experience the most easiest car buying experience I have ever had. Would highly recommend getting Garrett.

### Jake Singelmann

- Profile: [https://serranashville.adviserly.com/jake-singlemann/reviews](https://serranashville.adviserly.com/jake-singlemann/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.9 stars (65 ratings, 51 reviews)
- Lifetime vehicles sold: 464
- Recent vehicles sold: 10
- Sales specialties: F-150, SIERRA 1500, SILVERADO 1500, SILVERADO 2500HD, TAHOE
- Call: 615-851-8000

Hi! Jake Singelmann is the name, and I’m a sales and leasing consultant for the Serra dealership. Although I joined this team in January 2023, I bring years of experience, starting in the auto industry in 2016. It feels great to say that I hit the ground running on the first day, and look forward to exceeding your automotive expectations. Customers and colleagues enjoy working with me because of my positive attitude and the fact that I love working with others. Being able to understand people is one of my strongest skills. It shows at the dealership when new guests come in seeking my assistance based on the referrals they have from previous clients. 

I’m a proud husband to one and an incredible father to three – two beautiful daughters and one handsome son. My family is my world. Golf and soccer are some of my other passions when I’m not spending time with my beautiful family. Traveling is an activity I enjoy, with Coeur d’Alene, Idaho, and Montana being two amazing places you must see. Life and developing personal growth are always topics of interest on my social discussion list. Finance was one of my specialties, and it has built an even better closer in me. You’ll get to see just that and my great personality when you stop by the dealership and ask for me!

Recent reviews:
- 2025-12-05 | 5.0/5 | Willie M. — Mr. Jake is a very professional and God fearing man. We were very satisfied with him and his commitment to the customers. Good job Jake and thank you.
- 2026-04-27 | 5.0/5 | Michael H. — Friendly kind and overwhelmingly honest person that helped me get my car and did everything he could to make sure I got one because I needed it
- 2026-05-01 | 5.0/5 | Samantha B. — Jake was great. This is the 3rd vehicle we’ve purchased through Jake, and we’ll be back to him if we need another. Great experience!

### Jason Leslie

- Profile: [https://serranashville.adviserly.com/jason-leslie/reviews](https://serranashville.adviserly.com/jason-leslie/reviews)
- Department: Sales (Management)
- Title: Inventory and Recon Manager
- Lifetime vehicles sold: 1
- Lifetime vehicles serviced: 731
- Recent vehicles sold: 1
- Recent vehicles serviced: 1
- Sales specialties: MODEL Y
- Call: 615-851-8000

Welcome! I’m Jason Leslie and I have been working in the automotive industry for more than 25 years.  As Pre-owned Sales Manager, I am passionate about making sure customers are confident they’re receiving the very best service. Choosing a pre-owned vehicle can be challenging, so it’s important to know that you’re dealing with representatives who are honest, dependable and forthcoming in every way. These are the cornerstones of my service promise to all clients, regardless of budget or circumstance.

Originally from Clearwater, Florida, I served in the U.S. Navy as a machinist. The experience took me to many locations around the world and allowed me to hone considerable mechanical/repair knowledge and skill—both of which I continue to rely on today when helping customers. For my service, I was recognized with the National Defense Service Medal and the Iraqi Freedom Medal.

When I’m not working, I enjoy watching films and listening to music.  I give back to my community as a volunteer with Grace Park Church.  I can also be found tinkering with old cars and practicing my aim at the shooting range.

### Jewel Flowers

- Profile: [https://serranashville.adviserly.com/jewel-flowers/reviews](https://serranashville.adviserly.com/jewel-flowers/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.8 stars (143 ratings, 87 reviews)
- Lifetime vehicles sold: 680
- Recent vehicles sold: 7
- Sales specialties: COLORADO, EQUINOX, SILVERADO 1500, TAHOE, TRAX
- Call: 615-851-8000

I'm from Tiptonville and went to the University of Tennessee at Martin. I'm a fan of the Dallas Cowboys. As a repeat winner of the Salesman of the Month award, I'm confident in saying that I'm a people person. I've never met a stranger and I enjoy meeting new friends! My goal is to ensure each client has a great experience as we find their perfect car.

Recent reviews:
- 2026-03-09 | 5.0/5 | James S. — Jewel was very helpful throughout the process. I had been communicating with him by text and email discussing what I was looking at. We had made a plan for me to come by the dealership to look at the truck but I got there before he was supposed to be so he rearranged his schedule and I have a new truck. Can’t ask for a better experience for me.
- 2025-09-10 | 5.0/5 | Donald G. — Jewel was very helpful and professional as we made a decision to purchase a GMC Terrain Denali.  He worked extremely hard to help us save money on our purchase.  It was obvious he was respected by all employees in the dealership!
- 2025-11-05 | 5.0/5 | Marty T. — Great salesman to deal with. Made the whole process simple and easy. Hands down the best one I’ve had the pleasure of doing business with. And I’ve bought a lot of cars, and trucks ! 10/10

### Jim Shreves

- Profile: [https://serranashville.adviserly.com/jim-shreves/reviews](https://serranashville.adviserly.com/jim-shreves/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (361 ratings, 217 reviews)
- Lifetime vehicles sold: 1194
- Recent vehicles sold: 8
- Sales specialties: COLORADO, EQUINOX, SIERRA 1500, SILVERADO 1500, TRAVERSE
- Call: 615-851-8000

From Mecca, OH. USAF Veteran. I have toured many amazing places, including most of Central and South America. I love being a husband, father & grandfather. Huge NASCAR fan. Fishing, boating & basketball are hobbies that I enjoy. I help make the buying process stress-free, honest & fun!

Recent reviews:
- 2025-08-07 | 5.0/5 | Greg B. — Jim was excellent. No pressure and everything he said about buying the vehicle and the process was true. He made this the best buying experience that I had at any car dealership and will be recommending him and Serra dealership to everyone I know.
- 2026-05-04 | 5.0/5 | Austin E. — Jim is great! Very informative and easy to work with, and he was willing to be patient to let me test drive a few different options to find what I liked best. 10/10 ask for him if you’re at the dealership.
- 2025-12-14 | 5.0/5 | Deborah H. — Jim is very knowledgeable about the various cars at look at making the decision making much easier. He also made the buying process quick and easy. I will definitely recommend him to family and friends!!

### Jordan Frey

- Profile: [https://serranashville.adviserly.com/jordan-frey/reviews](https://serranashville.adviserly.com/jordan-frey/reviews)
- Department: Sales (Fleet & Commercial Sales)
- Title: Commercial Sales Director
- Lifetime vehicles sold: 78
- Recent vehicles sold: 12
- Sales specialties: EXPRESS, SIERRA 2500HD, SILVERADO 1500, SILVERADO 2500HD, SILVERADO 3500HD

**Personal Bio**

As a Commercial Sales Director with 14 years of experience, I am passionate about supporting business customers in expanding their operations. Their success is our success!

I possess an extensive network within the industry and am frequently sought as a mentor for new individuals in the fleet and commercial space. Recently, I was elected President of the Southeast GM Truck Club, a prestigious honor bestowed upon me by my fleet dealer peers.

Beyond my professional life, I am a devoted husband and father to three wonderful children. I am an avid sports fan, particularly Tennessee Vols Football and Indiana Hoosiers Basketball. I have traveled to 33 states and enjoy discussing sports, travel, geography, family, and food.

My core values include transparency and integrity. I take pride in providing my customers with accurate information and ensuring their satisfaction.

In my spare time, I seek refuge on the golf course.

Currently, I work diligently at Serra Chevrolet Buick GMC of Nashville, committed to providing exceptional service to our fleet and commercial clients.

### Jovan Jackson

- Profile: [https://serranashville.adviserly.com/jovan-jackson/reviews](https://serranashville.adviserly.com/jovan-jackson/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.9 stars (56 ratings, 46 reviews)
- Lifetime vehicles sold: 584
- Recent vehicles sold: 10
- Sales specialties: EQUINOX, F-150, SIERRA 1500, SIERRA 2500HD, SILVERADO 1500
- Call: 615-851-8000 x2415

I started working in the auto industry six years ago and became a part of the Serra family in March 2021. One of my strong skills is being a great communicator. My customers and co-workers know me as a likable guy who is easy-going and always looking for ways to assist others. The best feeling is helping guests find a reliable car, truck, or SUV, especially when they didn’t think it was possible. Customers can count on me to go that extra mile to get the job done right while providing a quality experience. My interests outside of work include golf, fishing, and basketball.    Please come and see me, and I will work hard to get you the best deal on the vehicle of your dreams!

Recent reviews:
- 2026-02-04 | 5.0/5 | Mark B. — He took the time to answer my needs the first one to speak to me and then follow up. I don’t like going to car dealers, but he made the experience good. We worked and worked and worked on the price, but he came through. And the whole team made the truck right mechanically and visually very satisfied. If I mention your dealership, he will be the one that I will recommend using.
- 2025-12-10 | 5.0/5 | Barbara H. — Jovan is an amazing rep who will not pressure you into a sale and tells it like is. You'll come away feeling more like you've made a friend than gone through the car buying process!

20/10, would buy from him again! Thanks, Jovan!
- 2026-01-15 | 5.0/5 | Jacob T. — Jovan was the very best! He went above and beyond to make sure we got the car! Best experience!! Highly recommend using him to anyone looking to purchase a vehicle!

### Justin Holman

- Profile: [https://serranashville.adviserly.com/justin-holman/reviews](https://serranashville.adviserly.com/justin-holman/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (13 ratings, 10 reviews)
- Lifetime vehicles sold: 139
- Recent vehicles sold: 6
- Sales specialties: F-150, SIERRA 1500, SILVERADO 1500, TAHOE, TUNDRA
- Call: 6158514102

My name is [Justin Holman] and I have been a Sales & Leasing Consultant at Serra Chevrolet Buick GMC of Nashville for 1 week. As a Tallahassee, Florida native, I relocated to Tennessee in 1995. I have a beautiful wife Stephanie, of 16 years and our two children, Jason (8) and Olivia (2). I am a graduate of Station Camp High School and attended Florida State University for one year, where I cheered on the Seminoles.

My family and I love to travel. Whether it's exploring the mountains of Colorado, Wyoming, and Montana in the winter or enjoying the beaches of Florida in the summer, we cherish these experiences together. I am passionate about meeting and connecting with new people, which aligns perfectly with my role as a Sales & Leasing Consultant.

I am wholeheartedly committed to my job and the dealership. My work ethic is fueled by my desire to provide the best possible service to our customers. I always strive to go above and beyond, delivering exceptional experiences. My honesty and transparency with customers have earned me their trust and respect. I view each customer not just as a transaction but as a potential lifelong friend.

In addition to my passion for sales, I also share my extensive product knowledge and enthusiasm for the automotive industry. I love discussing all things related to cars, especially motorsports and the latest automotive technology. When not at work, I enjoy spending time with my family, watching college football, hunting, fishing, and landscaping.

I am committed to being a valuable asset to my team and always willing to assist my colleagues. I believe in open communication and collaboration, and my door is always open for anyone who needs support or wants to share their thoughts. I look forward to continuing my career with Serra Chevrolet Buick GMC of Nashville and providing exceptional service to our customers.

Recent reviews:
- 2025-08-13 | 5.0/5 | Tony Y. — Justin is a very genuine guy who was interested in more than just making the deal. He had our best interests in mind. A few weeks after we bought the car, we stopped by the lot. While waiting, Justin took the car, and when he came back, the tires were shined, and the interior had been cleaned. He didn't owe us that; he was just going above and beyond.
- 2025-04-09 | 5.0/5 | Nancy M. — We had a great experience with Justin.  It was by far the best experience we have had with any dealership trading and purchasing a new car.
- 2026-03-30 | 5.0/5 | Wilson L. — Excellent, right car, right time, right guy.   We ended up being short on time and Justin expedited our purchase.  Very satisfied.

### Ken Hayes

- Profile: [https://serranashville.adviserly.com/ken-hayes/reviews](https://serranashville.adviserly.com/ken-hayes/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (239 ratings, 166 reviews)
- Lifetime vehicles sold: 607
- Recent vehicles sold: 4
- Sales specialties: CORVETTE, EQUINOX, SIERRA 1500, SILVERADO 1500, TRAVERSE
- Call: 615-851-8000

St. Louis, Missouri native. Proudly served in the Air Force during Vietnam. My wife and I (51 years) have 2 wonderful children. My skills have helped me to truly understand potential customers, permitting me to retain them and their trust, as "repeat" clients for the past 22 years, at this location.

Recent reviews:
- 2025-07-17 | 5.0/5 | Anthony A. — Very quick in and out. We were able to establish the baseline of everything involved prior to my visit which sped up the experience and got me in my truck in no time. Would recommend Ken to anyone looking for a top tier experience.
- 2024-08-06 | 5.0/5 | Christopher D. — Ken is a valuable asset to the serra team. He has always gone out of his way to ensure great customer service to myself and seen with others while I am at the serra location. I appreciate doing business with him!
- 2025-03-03 | 5.0/5 | Amanda G. — Ken is the best car salesman our family has ever had. He is the reason we still buy cars from Serra Chevrolet even though we have moved out of state.

### Marisa Wirtz

- Profile: [https://serranashville.adviserly.com/marisa-wirtz/reviews](https://serranashville.adviserly.com/marisa-wirtz/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (19 ratings, 19 reviews)
- Lifetime vehicles sold: 92
- Recent vehicles sold: 13
- Sales specialties: CORVETTE, SIERRA 1500, SILVERADO 1500, TAHOE, TRAX

Hey there!

I'm a Sales & Leasing Consultant here in Gallatin, TN, working at Serra Chevrolet Buick GMC of Nashville. I've been in the car business for a little over a year now, and honestly, I absolutely love it. Helping people find the perfect car, at a price that works for them, is a total blast. I'm not your typical salesperson – I'm all about making the process fun and lighthearted. I believe in truly caring about my customers and making sure their experience is one they'll remember. Communication is key, and I pride myself on being easy to talk to.

Outside of work, I love spending time with my family, which includes my wonderful fiancée, two energetic dogs, and two very talkative cats. When I'm not at the dealership, you can probably find me outdoors, doing yardwork, playing basketball, pickleball or golf. I’m a graduate of Station Camp High School and Kentucky Wesleyan College, where I also played ball for a couple years!

I’m just a regular person who enjoys talking about life, helping people, and sharing a good laugh!!

Recent reviews:
- 2026-02-07 | 5.0/5 | Micah K. — We had the absolute best experience buying a car at Serra Chevrolet in Rivergate. Marisa came highly recommended and was everything you could hope for—kind, hardworking, and refreshingly honest. She truly made the entire process stress-free and enjoyable. The sales manager and finance manager were also great to work with, making the whole experience smooth from start to finish. This was hands down the best car-buying experience we’ve ever had, and we highly recommend Marisa and the entire team at Serra Chevrolet.
- 2026-02-15 | 5.0/5 | Michael G. — Marisa was easy to work with and very helpful. She was very knowledgeable with all of the questions we had. She was personable and timely with all responses. She was such a joy to deal with we recommend her services to anyone who is interested in purchasing a vehicle.
- 2026-01-23 | 5.0/5 | John F. — Perfect! She is the reason we made the purchase! She has a great attitude, worked hard for us, and we would highly recommend anyone working with Marisa!

### Mark 'Irish' Fulton

- Profile: [https://serranashville.adviserly.com/mark-fulton/reviews](https://serranashville.adviserly.com/mark-fulton/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.8 stars (195 ratings, 122 reviews)
- Lifetime vehicles sold: 960
- Recent vehicles sold: 10
- Sales specialties: EQUINOX, SIERRA 1500, SILVERADO 1500, TAHOE, YUKON
- Call: 615-851-8000

I am from Newtownards Northern Ireland , about 10 miles away from where the Titanic was built. I have lived here in Nashville since 1998. I really enjoy working with people and going the extra mile to give customers the best experience they have ever had purchasing a vehicle! I always play my customers a wee tune on my Irish penny whistle before they leave in their new vehicle. My goal is to see my customers leave with a smile and 100% happy, check out my reviews and thank you for taking time to look over my profile.

Recent reviews:
- 2026-02-28 | 5.0/5 | Robert W. — Mark did an excellent job of showing us the vehicles and answering questions.  My favorite trait of his salesmanship was that he followed up with me but I never felt he was pushing me.  He allowed the transaction to move along at my pace, not his.
- 2025-11-21 | 5.0/5 | Barry A. — I had a goal when I met Mark, we got right down to business and within a short time had a deal and I bought the Yukon.
It is a great Vehicle and would recommend anyone to seek out Mark for a Vehicle
Barry
- 2026-02-06 | 5.0/5 | Rebecca C. — Irish was so friendly and kind and helpful! There were no tricks and no gimmicks. He was honest and straight forward. So great to deal with and I would highly recommend him!

### Mark Musgrove

- Profile: [https://serranashville.adviserly.com/mark-musgrove/reviews](https://serranashville.adviserly.com/mark-musgrove/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.9 stars (530 ratings, 369 reviews)
- Lifetime vehicles sold: 1583
- Recent vehicles sold: 11
- Languages: Spanish
- Sales specialties: EQUINOX, SIERRA 1500, SILVERADO 1500, TAHOE, TRAX
- Call: 615-851-4194

Born and raised in Donelson, TN. I have over thirteen years experience in the auto industry with the last nine years here at Serra Nashville. As a 9 year GM Certified top performer, my goal is to exceed my customers' expectations by giving 110% to every guest - every time. I'm the proud father of three girls. Fluent in Spanish.

Recent reviews:
- 2026-04-30 | 5.0/5 | Ross P. — Excellent! Mark made me feel at ease and I felt I could trust him very much. Informative, professional, not pushy or intimidating, and he got me exactly what I asked for. He goes against the grain of the stereotype of a car salesman (cheesy, lying, and out to screw you). I have nothing but positive things to say about Mark. That was my first positive experience in 40 years dealing with a dealership. You have a star on your team...hang on to him! He makes your company look really good. I will continue to purchase my automobiles from him. He actually cares about his customer. Can't find that anymore. I truly felt he gave me a great deal and was very easy to deal with. I like him! I will be coming back and referring friends to him.
- 2026-04-06 | 5.0/5 | Lauren L. — Loved working with Mark! My service advisor Kim and my father recommended Mark to my husband and I when we were looking to trade in for a new GMC Terrain in January 2026. Mark was friendly, knowledgeable, and made the entire process wonderful. After we purchased the Terrain, my mom bought a vehicle from Mark as well! Will definitely go back to Mark if we are purchasing another vehicle in the future! With Mark you are in great hands 👍
- 2026-03-28 | 5.0/5 | Raymond L. — This was not our first experience with Mark Musgrove, in fact I purchased a 2025 Silverado last year and he helped our daughter purchase her GMC Terrain a few months ago. My wife is very happy with the 2026 Trax he put her behind the wheel of. Suffice to say we are all exceedingly happy with Mark‘s service to our family.

### Matt Tupa

- Profile: [https://serranashville.adviserly.com/matt-tupa/reviews](https://serranashville.adviserly.com/matt-tupa/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (30 ratings, 23 reviews)
- Lifetime vehicles sold: 120
- Recent vehicles sold: 12
- Sales specialties: COLORADO, SILVERADO 1500, SILVERADO 2500HD, TAHOE, TRAX

My first experience with Chevrolet was being brought home from the hospital in a 1966 Chevelle. My parents told me that I was born to be a Chevy guy.  Closing in on 33 years in the business, there's nothing else I'd rather be doing than talking about cars, trucks and meeting new people.  I strive to provide a relaxed and professional experience while helping you get the perfect vehicle that meet your families needs, all while having a laugh or two. 
Repeat and referral customers are my specialty. When you are treated right the first time, coming back again, sending your friends and family here to see us just makes sense.  With our massive inventory, 3 solid brands and no nonsense pricing, we make it easy to join the Serra Family.   Welcome!

Recent reviews:
- 2026-04-08 | 5.0/5 | Carter S. — Matt did an insane job! I highly recommend going through him or even just the dealership! Super fast and efficient, had me out in a brand new 2026 truck in less than an hour!! Straight to the point no haggling back and forth over prices, I told Matt what I need and he made it happen! 10/10 from me
- 2026-03-26 | 5.0/5 | Jason P. — Great to work with. No pressure and we worked most everything out over the phone before I made the 2 hour drive to the dealership.
- 2026-01-21 | 5.0/5 | Dorothy M. — It was a pleasure to work with Matt. He is very knowledgeable and easy to work with. I would recommend him to family and friends.

### Mike Sadler

- Profile: [https://serranashville.adviserly.com/mikesadler/reviews](https://serranashville.adviserly.com/mikesadler/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.9 stars (49 ratings, 32 reviews)
- Lifetime vehicles sold: 384
- Recent vehicles sold: 9
- Sales specialties: EQUINOX, F-150, SIERRA 1500, SILVERADO 1500, TAHOE

As a seasoned Sales & Leasing Consultant in Nashville, TN, with over 45 years of experience, I am known for my honesty, hard work, and dependability. My deep knowledge and unwavering commitment to customer satisfaction have earned me the unwavering loyalty of my clients and the respect of my colleagues.

My professional journey began at Serra Chevrolet Buick GMC of Nashville, where I have consistently exceeded expectations. My expertise as a Certified Toyota Sales Manager and numerous Toyota Sales Awards attest to my unwavering dedication to delivering exceptional results.

Beyond my technical skills, I pride myself on my easygoing demeanor, unwavering honesty, and passion for building lasting relationships. I believe in treating every customer with the utmost care and respect, ensuring their satisfaction every step of the way—before, during, and after the sale.

Outside of work, my passions include golf, working out, and engaging in lively sports discussions. I am also a cherished husband to Vanessa Sadler, the proud father of three sons, and the doting grandfather of two grandsons.

My unwavering determination, longevity in the industry, and unwavering commitment to excellence make me an invaluable asset to any team. I am eager to leverage my experience and passion to exceed your expectations and drive success for your organization.

Recent reviews:
- 2025-11-17 | 5.0/5 | Amelia R. — Mr. Mike is a wonderful salesman! He answered the phone when I called the dealership to check to see if my blazer was there and the rest of the process was the easiest it has ever been for buying a vehicle. He is extremely knowledgeable, helpful, kind, respectful and understanding. I would highly recommend Mr. Mike and Serra Chevrolet for any vehicle purchases. 10/10 experience.
- 2025-12-16 | 5.0/5 | Diane R. — It was wonderful he showed me the important things in the car because all this is new to me . I had a 2014 Cadillac with a key. Right now if its something that I don't know what its for I can call Mike and he will help..  I would like to give him his flowers 💐 🌹 🌸 . Thank you  Mike for all your hard work.  Love Diane
- 2026-04-23 | 5.0/5 | Angela M. — Their experience with my was awesome. He walked me through everything I needed to know and he kept my best interest and hard cause I knew exactly much money. I want to spend on a car and she show me that that and he's not trying to get me something that I didn't like and that I appreciate you very much. .

### Mike Schaefer

- Profile: [https://serranashville.adviserly.com/mike-schaefer/reviews](https://serranashville.adviserly.com/mike-schaefer/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.8 stars (25 ratings, 21 reviews)
- Lifetime vehicles sold: 109
- Recent vehicles sold: 9
- Sales specialties: CANYON, SIERRA 1500, SIERRA 2500HD, SILVERADO 1500, TAHOE
- Call: 6158514181

As your Sales & Leasing Consultant at Serra Chevrolet Buick GMC of Nashville, I'm committed to providing exceptional service and finding the perfect vehicle for you. My focus is on understanding your transportation needs and presenting personalized options that align with your budget and lifestyle. With my extensive knowledge of our inventory and a genuine desire to assist, I'll guide you through the process seamlessly, ensuring a smooth and satisfying leasing or purchase experience.

Recent reviews:
- 2025-07-26 | 5.0/5 | Robert S. — My wife and I visited Serra Chevrolet not exactly sure what model we were looking for. Mike helped us sort through the different models and by asking what we were wanting recommended several options. He was very helpful and was very knowledgeable about the vehicles. Another plus is that he did not put any pressure on us at all.  After test driving the vehicles and thinking about it a few days we decided on a Buick Envision.  The whole experience made me decide to trade my 7 year old Silverado in on a new one a month later. 
 The whole experience with Serra and Mike in particular was very positive.
- 2025-06-27 | 5.0/5 | Robert S. — My wife and I visited Serra to explore the option of trading in our vehicle on a new SUV. Mike greeted us on arrival and helped us explore the options they had at the dealership. He was very helpful and did not offer any pressure. We took several days to decide and once we decided on a vehicle the purchase went very smooth. I actually decided a month later to trade my truck in on a new Silverado and Mike helped us through that process as well. He was very knowledgeable about the vehicles we looked at which gave us confidence in dealing with him. We could not have asked for a better experience..
- 2026-03-28 | 5.0/5 | Douglas M. — Mike was a pleasure to work with. His calm demeanor, and persistence in answering our questions helped lead to a vehicle sale that we had previously looked at with other dealers. The process was smooth, and moved quickly. Mike’s professionalism and personality are exactly what you want when purchasing a vehicle. While he is in SALES, I did not feel like he was excessively pushy, but simply tried to find a deal that fit our specific range that we gave Mike. Job well done!

### Mike Turpin

- Profile: [https://serranashville.adviserly.com/mike-turpin/reviews](https://serranashville.adviserly.com/mike-turpin/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (50 ratings, 43 reviews)
- Lifetime vehicles sold: 258
- Recent vehicles sold: 17
- Sales specialties: F-150, SIERRA 1500, SIERRA 2500HD, SILVERADO 1500, YUKON
- Call: 6158301570

Recent reviews:
- 2026-04-10 | 5.0/5 | Jonathan W. — We recently purchased both a Kia Carnival and a 2021 GMC Denali from Mike Turpin, and the experience was outstanding from start to finish. Mike was incredibly efficient, respectful, and knowledgeable about both vehicles, which made the entire process smooth and stress-free.

He took the time to answer all of our questions and made sure we felt confident in our decisions without ever feeling pressured. It’s rare to find someone who is both professional and genuinely easy to work with, but Mike absolutely delivered on both.

We truly enjoyed working with him and would highly recommend Mike to anyone looking to purchase a vehicle. We will definitely be returning for future purchases.

Jonathon Wilkinson 
JACCO Builders
- 2026-04-25 | 5.0/5 | Michael B. — Very professional and paid attention to detail when it came to what kind of vehicle I needed and for what so we looked and found what was in my price range and use he made the whole process easy for me great guy and I would recommend mike to anyone he will work hard for you gaureenteed go see mike turning he's the guy
- 2026-02-26 | 5.0/5 | Chantel B. — I'm very happy with my vehicle and I would highly recommend this dealership. We had a great experience working with Mike! He was so knowledgeable, patient, and made great recommendations, which helped us find the perfect car. I am very happy with my purchase and truly appreciated how stress-free the process was.

### Nathan Jacobs

- Profile: [https://serranashville.adviserly.com/nathan-jacobs/reviews](https://serranashville.adviserly.com/nathan-jacobs/reviews)
- Department: Sales (Fleet & Commercial Sales)
- Title: Commercial Sales
- Rating: 5.0 stars (1 ratings, 1 reviews)
- Lifetime vehicles sold: 44
- Recent vehicles sold: 8
- Sales specialties: EXPRESS, SIERRA 1500, SILVERADO 1500, SILVERADO 2500HD, SILVERADO 3500HD
- Call: 6159062338

Recent reviews:
- 2026-01-13 | 5.0/5 | Donald M. — Nate was on top of everything to do with my purchase. He went above and beyond to make my buying experience easy and smooth.

### Paul Phillips

- Profile: [https://serranashville.adviserly.com/paul-phillips/reviews](https://serranashville.adviserly.com/paul-phillips/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Joined: 2019-10-01
- Rating: 4.9 stars (184 ratings, 126 reviews)
- Lifetime vehicles sold: 743
- Recent vehicles sold: 8
- Sales specialties: SIERRA 1500, SIERRA 2500HD, SILVERADO 1500, TERRAIN, YUKON
- Call: 615-851-4496

Hi! I’m Paul Phillips, a sales and leasing consultant who is ready to help you find your dream car! I am dedicated to providing the best experience to my customers, ensuring they have the information they need to make a smart purchase. Known amongst my colleagues and friends for asking questions and helping out when I can. I am a hardworking person who can talk to anyone.    

 I grew up in Richmond, KY, and attended Madison Central High School and the University of Kentucky. I am currently learning to play the bass guitar, and I enjoy learning about music theory. Playing golf is another hobby of mine. I love to go to the Titan’s games with my father: he is a disabled Marine, and I am his biggest fan! Love spending time with my wife, who also sold cars here at Serra. She is a great southern cook and also battling MS. She is a real fighter, and she has a great support system, which includes our amazing children. My family also enjoys traveling and taking new adventures.     

Thank you for visiting the website, and I hope to work with you soon!

Recent reviews:
- 2026-03-30 | 5.0/5 | Steven Y. — I had spoken to Paul a few other times when I was there for service on my other GMC. He was still helpful and friendly even though there was no sale to be made but had no problem answering any of my ramdon questions. 
When I was finally ready to buy but unsure what I wanted he helped answer questions, we went for test drives. He responded to my texts and emails very timely. Thank you Paul.
- 2026-03-12 | 5.0/5 | Christopher B. — Paul provided top-notch customer service. After a recent storm in Nashville, a tree fell on my car and totaled it, so I unexpectedly needed a new vehicle. Paul waited at the dealership for me on a Saturday and even stayed after hours to help me get everything taken care of. The process was smooth and professional, and I love my Canyon. Really appreciate him going the extra mile.
- 2025-12-17 | 5.0/5 | Le Shaunte O. — Our experience was amazing.I first met him 2 years ago and I promised , if I purchase a new suburban, I would buy it from him. I finally decided to buy a new one and I remember his kindness.
I would choose Paul again to work with to purchase a car.

### Perry Lockert

- Profile: [https://serranashville.adviserly.com/perry-lockert/reviews](https://serranashville.adviserly.com/perry-lockert/reviews)
- Department: Sales (Fleet & Commercial Sales)
- Title: Commercial Sales
- Rating: 5.0 stars (94 ratings, 52 reviews)
- Lifetime vehicles sold: 2075
- Recent vehicles sold: 22
- Sales specialties: EXPRESS, SIERRA 1500, SIERRA 2500HD, SILVERADO 1500, SILVERADO 2500HD
- Call: 615-351-0780

From Ashland City, TN. Attended U. of TN at Knoxville. Served as president of the Cheatham County Jr. Chamber of Commerce. Fan of U. of TN football, the Nashville Predators & TN Titans. Married. Love talking sports. Been with General Motors for 35 years. I make the buying process simple & rewarding!

Recent reviews:
- 2024-06-03 | 5.0/5 | James D. — Perry is one of the nicest and best salesman at Serra Chevrolet I think he needs a raise
- 2023-01-01 | 5.0/5 | Tri Star Utilities Llc T. — We would recommend anyone looking to purchase a new vehicle to visit Perry.
- 2024-08-03 | 5.0/5 | Nick A. — Perry was awesome to work with, very knowledgeable and helpful.

### Raven Lenning

- Profile: [https://serranashville.adviserly.com/raven-lenning/reviews](https://serranashville.adviserly.com/raven-lenning/reviews)
- Department: Sales (Finance and Insurance)
- Title: Business Manager
- Call: 615-851-4105

Hello and welcome! With more than 24 years of experience in the automotive industry, I've seen a lot of change but I have found that a friendly, honest and transparent approach is what most customers are looking for. And that's exactly what they can expect when working with me. My goal is to make sure all my customers have their questions answered before they leave my office. My number one goal is to make sure they have a great experience with me here at Serra Nashville. I'm originally from Ashland City, TN and married to my best friend. We have three kids and two grandkids who I adore. I love spending time with my family when I'm not at work. When you're ready to take that next step toward a new car, I can't wait to meet you.

### Roy Hobson

- Profile: [https://serranashville.adviserly.com/roy-hobson/reviews](https://serranashville.adviserly.com/roy-hobson/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.7 stars (250 ratings, 152 reviews)
- Lifetime vehicles sold: 1455
- Recent vehicles sold: 9
- Sales specialties: EQUINOX, F-150, SIERRA 1500, SILVERADO 1500, TAHOE
- Call: 615-851-4196

Grew up in Memphis & Nashville, TN. I attended TSU. I’m also a Sous Chef and CDL truck driver, in addition to being a great salesman. Love body building & culinary arts. Happily married. I’m always ready to talk cooking & most sports with customers. Clients love my straightforward approach.

Recent reviews:
- 2025-11-06 | 5.0/5 | Helen H. — Roy was very pleasant, knowledgeable and trustworthy. Roy made the stressful job of purchasing a vehicle pleasant. He was very knowledgeable on the vehicles on their lot. I've even had conversations with him since my purchase and still great. He feels like a friend.
- 2025-09-06 | 5.0/5 | Brandon K. — Very nice answered all my questions got me a nice adorable car for my mom.  Was able to meet are needs  and was honest. Highly recommend  will definitely be doing business with Roy in the future. Thanks so much again!
- 2026-02-20 | 5.0/5 | Tonita T. — Roy pulled out all the stops for me. He went over an beyond to make sure I had a vehicle to fit me needs.I really do appreciate everything he has done for me.

### Sam Fahmy

- Profile: [https://serranashville.adviserly.com/sam-fahmy/reviews](https://serranashville.adviserly.com/sam-fahmy/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.9 stars (488 ratings, 316 reviews)
- Lifetime vehicles sold: 1397
- Recent vehicles sold: 12
- Sales specialties: EQUINOX, SIERRA 1500, SILVERADO 1500, TRAVERSE, TRAX
- Call: 615-851-8034

My friendly attitude and easy-going approach are characteristics customers truly appreciate. I love helping our clients. Always give 110% to make sure their automotive needs are met. I’m from Assuit Egypt. Attended Assuit Univ. Huge fan of Barcelona soccer – this is also a sport I enjoy playing.

Recent reviews:
- 2026-02-01 | 5.0/5 | Theresa J. — It was great.  I explained to Sam what vehicle I was in the market for, he guided me in the right direction.  Showed me all my options they had on the lot.  Found exactly what I wanted.  He was very knowledgeable of all the bells and whistles the vehicle came with.  Go see Sam if you are in the market for a new vehicle!  Great guy!
- 2026-02-22 | 5.0/5 | Jason P. — Sam was great. He answered our questions and asked some questions to help us decide which vehicle we wanted to purchase. He made the whole process go smoothly and quickly. It was a great experience overall.
- 2026-02-15 | 5.0/5 | Androu G. — I can't say enough good things about SAM. He was knowledgeable, transparent about pricing, and went above and beyond to make sure I was comfortable with the deal. 10/10 service!

### Tim Miller

- Profile: [https://serranashville.adviserly.com/tim-miller/reviews](https://serranashville.adviserly.com/tim-miller/reviews)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Joined: 2018-09-01
- Rating: 4.8 stars (84 ratings, 54 reviews)
- Lifetime vehicles sold: 508
- Recent vehicles sold: 5
- Sales specialties: F-150, MALIBU, SIERRA 1500, SILVERADO 1500, TAHOE
- Call: 615-543-5562

Customers can count on me for an upfront experience that they are comfortable with. Throughout my 54 years in this industry, I have remained honest, fair, and always willing to go above and beyond for my guests. Being laid back, attentive, and knowledgeable is the reason why I have such a loyal customer base. My clients know I work in their best interests, and that they can depend on me to get things done! I am a graduate of Robert Johnson Management School, and I have been buying, trading, and selling automobiles since the age of 19. I love playing basketball, golf, racquetball, and pretty much any competitive sport. Spending time with my wife Sandy and our three daughters is the best part of my days; I am a true family man!

Recent reviews:
- 2025-06-30 | 5.0/5 | John D. — Awesome experience thanks to the efforts of Tim Miller, would recommend him to anyone in search of a vehicle. Very knowledgeable and professional. Tim made the ordeal of an unexpected loss of a vehicle to replace to a very pleasant experience.
- 2025-05-14 | 5.0/5 | Sandra H. — It was great! Friendly and made the buying process easy and comfortable. Tim is a very nice guy and I would highly recommend him to anyone buying a vehicle.
- 2026-02-16 | 5.0/5 | Margaret M. — Excellent!! Would highly recommend!! Courteous salesman. Never pushy, very helpful and a pleasure to do business with!

### Wayne Beatty

- Profile: [https://serranashville.adviserly.com/wayne-beaty/reviews](https://serranashville.adviserly.com/wayne-beaty/reviews)
- Department: Sales (Fleet & Commercial Sales)
- Title: Commercial Sales
- Call: 615-429-7839

### Abby Catalan

- Profile: [https://serranashville.adviserly.com/abby-catalan/reviews](https://serranashville.adviserly.com/abby-catalan/reviews)
- Department: Service (Service BDC)
- Title: Service BDC

I'm a Business Development Center representative based in Los Angeles, with experience working in several US states and Mexico. My background includes eight years as a pawnbroker, which gave me strong skills in customer service and negotiation.  I'm fluent in Spanish and currently work for Serra Chevrolet Buick GMC of Nashville. I'm passionate about connecting with people and finding solutions that work for everyone.

### Brad Bradshaw

- Profile: [https://serranashville.adviserly.com/brad-bradshaw1/reviews](https://serranashville.adviserly.com/brad-bradshaw1/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Lifetime vehicles serviced: 5948
- Recent vehicles serviced: 194
- Call: 615-851-4147 x2256

For 48 years, I have worked in the automotive industry, using that experience to help others grow and become the best they can be! I grew up in Santa Ana, CA, and graduated from Santa Ana Valley. Working with my colleagues and customers is something I love most about my job; it feels great to help others and, even better, to establish fantastic working relationships. 

Exceeding the expectations of customers is what we strive for at Serra!

### Bryant Powers

- Profile: [https://serranashville.adviserly.com/bryant-powers/reviews](https://serranashville.adviserly.com/bryant-powers/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Lifetime vehicles serviced: 1462
- Recent vehicles serviced: 194

I'm a Service Advisor with five years of experience, currently at Serra Chevrolet Buick GMC of Nashville. I grew up in Brentwood and went to the University of Tennessee before spending some time in Hawaii. I'm a pretty straightforward person; I value honesty and taking care of my customers. I enjoy the problem-solving aspect of the job, and I'm passionate about making sure everyone leaves satisfied. Outside of work, I like to stay active with running and working out.

### Christopher Johnston

- Profile: [https://serranashville.adviserly.com/christopher-johnston/reviews](https://serranashville.adviserly.com/christopher-johnston/reviews)
- Department: Service (Body Shop)
- Title: Body Shop Estimator

### Dana Spears

- Profile: [https://serranashville.adviserly.com/dana-spears/reviews](https://serranashville.adviserly.com/dana-spears/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.8 stars (1232 ratings, 768 reviews)
- Lifetime vehicles serviced: 20862
- Recent vehicles serviced: 222
- Service specialties: EQUINOX, MALIBU, SILVERADO 1500
- Call: 6158514153 x2255

Recent reviews:
- 2023-12-29 | 5.0/5 | Martin W. — Dana was very nice. Even though the issue did not get repaired she provided me with some excellent information to help get the issue resolved. Great job!
- 2023-12-27 | 5.0/5 | Sharon S. — Dana was so sweet and kind. I was upset and she made my day for being caring. And she lete know everything going to be ok
- 2023-12-27 | 5.0/5 | Tammy J. — Dana has always treated us fair and in a professional manner  we request her each time we drive in for service !

### Jacob thompson

- Profile: [https://serranashville.adviserly.com/jacob-thompson/reviews](https://serranashville.adviserly.com/jacob-thompson/reviews)
- Department: Service (Body Shop)
- Title: Body Shop Administrator
- Lifetime vehicles serviced: 8
- Recent vehicles serviced: 2

I manage the body shop administrative operations at Serra Chevrolet Buick GMC of Nashville.  My responsibilities include scheduling appointments, handling insurance claims, managing customer communications, and overseeing the efficient flow of paperwork.  I'm detail-oriented and focused on providing excellent customer service and support to both the technicians and our clients.  I'm proficient in various software programs and enjoy finding solutions to streamline processes.

### Jaime Rader

- Profile: [https://serranashville.adviserly.com/jaime-rader/reviews](https://serranashville.adviserly.com/jaime-rader/reviews)
- Department: Service (Body Shop)
- Title: Body Shop Estimator

### Joe Booker

- Profile: [https://serranashville.adviserly.com/joe-booker/reviews](https://serranashville.adviserly.com/joe-booker/reviews)
- Department: Service (Management)
- Title: Body Shop Manager

I've been in the auto body repair business for 46 years, and I've managed body shops for many of those.  I'm a Dickson, TN native,, and currently work for Serra Chevrolet Buick GMC of Nashville. I'm certified in painting and custom painting, and hold several I-CAR certifications.  My passion is ensuring customers receive top-quality repairs, regardless of the vehicle's make or model.  I'm committed to making the repair process as smooth as possible for everyone –  customers and insurance companies alike.  My approach is straightforward: quality work, fair treatment, and open communication.  Outside of work, I enjoy drag racing my race cars and driving my 1941 Chevy sedan street rod (winning a bracket race now and then!), fishing for catfish, and spending time with my four kids (two girls, two boys, ages 26-35).  I'm happy to talk shop, especially about racing.

### Kim Wells

- Profile: [https://serranashville.adviserly.com/kim-wells/reviews](https://serranashville.adviserly.com/kim-wells/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.8 stars (1564 ratings, 904 reviews)
- Lifetime vehicles serviced: 23838
- Recent vehicles serviced: 250
- Service specialties: EQUINOX, MALIBU, SILVERADO 1500
- Call: 615-851-4157 x2257

Welcome to the Serra Chevrolet Buick GMC of Nashville website! My name is Kim Wells, and I'm a service advisor who joined the auto industry four years ago. I grew up in California and enjoy reading, cooking, and being around family during my free time. Helping others is one of my real passions in life. I am known among my colleagues and friends for my strong attention to detail, my organizational skills, and my commitment to quality service. Guests can rely on me to be straightforward and honest; if it were my vehicle, I would want the service advisor to be upfront so I could make an informed decision, which is what I do. When you are ready for a great service experience, please stop by the dealership and ask for me!

Recent reviews:
- 2023-12-28 | 5.0/5 | John K. — Kim always goes over and beyond and integrates professionalism into the check in and all throughout the service. Great job!
- 2023-12-28 | 5.0/5 | Marlon S. — Kim is always great to work with. She keeps you informed and makes sure your issue is addressed.
- 2023-12-28 | 5.0/5 | Justin O. — Kim takes good care of us each time we come in.  Great communication and service.

### Kristen Carroll

- Profile: [https://serranashville.adviserly.com/kristen-carroll/reviews](https://serranashville.adviserly.com/kristen-carroll/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Lifetime vehicles serviced: 1299
- Recent vehicles serviced: 223
- Call: 6158514146

Hi, I’m Kristen! I’ve been a Service Advisor for over seven years and recently joined the Serra team. With a strong background in customer service excellence, I take pride in helping customers care for their vehicles with confidence and ease.

Organization and product knowledge are two of my strongest assets — I believe staying prepared and informed allows me to better serve my customers and keep their vehicles in top shape. Above all, I strive to treat every customer like family and build long-term relationships based on trust and respect.

Outside of work, I enjoy bowfishing, shooting, going to drag races, and spending time with my family. I’m excited to be part of the Serra team and look forward to meeting new customers and building lasting relationships here.

### Leah Roberts

- Profile: [https://serranashville.adviserly.com/leah-robert/reviews](https://serranashville.adviserly.com/leah-robert/reviews)
- Department: Service (Service BDC)
- Title: Service BDC

Hi everyone, my name is Leah Roberts. I'm new to the team at Serra Chevrolet Buick GMC of Nashville as a Service BDC. I'm originally from Hendersonville, TN, and I'm a graduate of Beech High School, where I loved watching football.

In my spare time, I love to sing, dance, and organize. I'm also passionate about business and took all the business classes I could in high school.

I'm excited to be part of the Service BDC team and learn more about the automotive industry. I'm still growing and learning, but I'm eager to contribute to the team's success. I'm a hard worker, I'm always willing to help out, and I'm always looking for ways to improve.

I'm still getting to know everyone, but I'm confident that I'll be a valuable asset to the team. I'm excited to be part of such a positive and supportive environment, and I look forward to learning and growing with everyone.

### Meg Meyer

- Profile: [https://serranashville.adviserly.com/meg-meyer1/reviews](https://serranashville.adviserly.com/meg-meyer1/reviews)
- Department: Service (Administration)
- Title: Accounting
- Lifetime vehicles serviced: 6
- Recent vehicles serviced: 2
- Call: 6158518000 x2141

Hello! I’m Meg Meyer, a Body Shop Administrator who joined the auto world 37 years ago. My role goes from monitoring and assisting with daily operations within the body repairs department to scheduling necessary appointments, managing paperwork, and ensuring the right supplies and parts are ordered and received. That helps our team get customers’ vehicles up and running safely. 

Invoicing clients and coordinating claims with insurance companies are other tasks I take on with knowledge, confidence, and quality. My main objective is to do all I can to maintain an efficient workflow within the body shop.

When you want high-quality service all around the board, please don’t hesitate to stop by and see us!

### Micah Henderson

- Profile: [https://serranashville.adviserly.com/micah-henderson/reviews](https://serranashville.adviserly.com/micah-henderson/reviews)
- Department: Service (Management)
- Title: Service BDC Manager
- Rating: 4.9 stars (718 ratings, 435 reviews)
- Lifetime vehicles sold: 2
- Lifetime vehicles serviced: 20367
- Recent vehicles serviced: 1
- Sales specialties: EQUINOX, ESCAPE
- Service specialties: EQUINOX, MALIBU, SILVERADO 1500
- Call: 615-851-4174

I'm from Hendersonville, TN. I attended Middle TN State Univ. I love cooking, yoga, running, wakesurfing & activities that can be done outside. Name a sport & I’m sure I love playing it. Helping make others happy makes me happy. I provide the type of service to customers that I would want in return.

Recent reviews:
- 2021-10-10 | 5.0/5 | Sharon H. — Micah was friendly and professional. She answered my questions and showed me how to use some things that I needed help with. I was happy when I left. Thanks Micah !!
- 2021-10-24 | 5.0/5 | Gustavo L. — She was very profesional, kind and answered all my questions. She is an asset  for the  company.
- 2021-10-13 | 5.0/5 | Taylor H. — Fantastic.  Definitely friendly and now my new spot for service and future vehicle shopping.

### Monica Webb

- Profile: [https://serranashville.adviserly.com/monica-webb/reviews](https://serranashville.adviserly.com/monica-webb/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Lifetime vehicles serviced: 2207
- Recent vehicles serviced: 1
- Call: (615) 851-8000

Since 2004, I’ve been a part of the auto world, going above and beyond to exceed my guests' expectations. Learning more about automobiles allows me to be updated on the latest trends and options, which I offer my customers, along with the knowledge they need to make the best decisions. I joined the Serra team in February 2023, and look forward to establishing long-lasting working relationships with my colleagues and customers. I’m all about assisting others, regardless if that’s at work or outside of the dealership. Regarding free time, I love being around my family and friends, especially my incredible daughter, a college freshman, competitive dancer, and an all-around amazing young lady.

Please enjoy your time on the website, and don’t hesitate to reach out for the best customer experience!

### Sterling Fuller

- Profile: [https://serranashville.adviserly.com/sterling-fuller/reviews](https://serranashville.adviserly.com/sterling-fuller/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.7 stars (215 ratings, 110 reviews)
- Lifetime vehicles serviced: 13750
- Recent vehicles serviced: 327
- Call: (615) 851-4156 x2251

Hello and welcome!  As a dedicated Service Consultant, I’m proud to be part of the team working hard to keep your car running smoothly and safely.  I recently transitioned out of the Air Force where I worked as a jet engine mechanic. So, you can rest assured that I bring a high level of detail and attention to my work here at the dealership. Whether you’re coming in for routine maintenance or something more complex, I make it a point to be attentive and informative. 

Originally from Roy, Utah, I’ve been to several interesting destinations, including Africa and Germany. I’m a car and truck enthusiast and when I’m not working, I like spending time outdoors.

Recent reviews:
- 2023-12-28 | 5.0/5 | Stephen B. — Excellent professional and courteous service from Sterling! Highly recommended, just as I recommend the rest of the team at Serra.
- 2023-12-28 | 5.0/5 | Hoyt P. — Very friendly and sincere to make sure that my GMC Terrain was serviced and given back to me promptly.
- 2023-12-27 | 5.0/5 | Judy C. — Sterling is a good service advisor.

### Wayne Brown

- Profile: [https://serranashville.adviserly.com/wayne-brown/reviews](https://serranashville.adviserly.com/wayne-brown/reviews)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.7 stars (449 ratings, 242 reviews)
- Lifetime vehicles serviced: 8107
- Recent vehicles serviced: 3
- Call: 615-851-8033

Thanks for stopping by the Serra Chevrolet Buick GMC of Nashville website! My name is Wayne Brown, and I have 27 years of experience in the automotive industry, all with GM. I am known for helping people out, making them laugh, and doing all that I can to make their day better. Customers enjoy working with me because I’m reliable and honest. My goal is to build positive relationships and earn a customer for life. I graduated from Nashville Tech and won many technician awards. I have excellent communication skills and a background in coaching sports. When it comes to sports, I like Tennessee football. My best days are those spent with my two children, Alyssa and Easton. I love being their father, and they continue to amaze me each day. I also enjoy playing softball in my spare time and coaching at our local high school.

Recent reviews:
- 2022-10-04 | 5.0/5 | Lynda U. — Fantastic - Expensive but the car needed repair so the price is what is needed to be.  I appreciate the quick and prompt service and the kindness I was shown.  Sterling Fuller did a great job of helping to diagnosing the problem(s) along with the technicians in house.  The service and turn around time was wonderful.  Car seems to be humming away again and all functions are properly working to my knowledge.  THANKS TO ALL OF YOU who had any part in fixing my vehicle.
- 2022-11-15 | 5.0/5 | Mark E. — As usual Wayne took care of me like I was a VIP. He always goes the extra mile to please his customers. He kept me posted as to how my car was coming along.
I always ask for Wayne when I get anything done on my car...you should too.
- 2022-09-12 | 5.0/5 | Phillip B. — Very Courteous and Helpful. Service was complete and on time

### Bonnie Hackney

- Profile: [https://serranashville.adviserly.com/bonnie-hackney](https://serranashville.adviserly.com/bonnie-hackney)
- Department: Plus (Management)
- Title: Office Manager
- Call: 615-851-8000

Helping the office run as smoothly as possible is what I do best. I enjoy working with managers and team members from other departments, ensuring that our customers have a great experience. I am always friendly, trustworthy, and ready to help out. Seeing our dealership grow, and our customers happy, are my goals!

### Brittney Blaisdell

- Profile: [https://serranashville.adviserly.com/brittney-blaisdell](https://serranashville.adviserly.com/brittney-blaisdell)
- Department: Plus (Management)
- Title: Comptroller
- Lifetime vehicles serviced: 41
- Recent vehicles serviced: 1

Hello and welcome!  As comptroller, I'm proud to be part of the team providing great service to our clients. In this role, I oversee the accounting and financial reporting procedures of our dealership. 

Originally from Hendersonville, TN, I graduated from Austin Peay State University.

### Bryan Marlin

- Profile: [https://serranashville.adviserly.com/bryan-marlin](https://serranashville.adviserly.com/bryan-marlin)
- Department: Plus (Management)
- Title: Pre-Owned Sales Manager
- Lifetime vehicles sold: 1
- Recent vehicles sold: 1
- Sales specialties: S-CLASS
- Call: 615-851-8000

Portland, TN native. I attended Middle Tennessee State. University. I enjoy playing golf in my spare time. I have worked in the automotive industry since 1995. Customers love my easy-going, laid back approach. I’m always honest with customers, and I put their needs first.

### Carl McNickle

- Profile: [https://serranashville.adviserly.com/carl-mcnickle](https://serranashville.adviserly.com/carl-mcnickle)
- Department: Plus (Management)
- Title: Customer Relations Manager / IT
- Lifetime vehicles sold: 2
- Recent vehicles sold: 1
- Sales specialties: CORVETTE, TAHOE

My name is Carl, and I am a Customer Relations Manager here at the dealership. I enjoy meeting new guests each day, and working hard to ensure that they are truly satisfied with their products and services. Our top priority at Serra Chevrolet is to exceed the expectations of each customer, and to build lasting relationships!

### Cheri Whitfield

- Profile: [https://serranashville.adviserly.com/cheri-whitfield](https://serranashville.adviserly.com/cheri-whitfield)
- Department: Plus (Administration)
- Title: HR / Payroll Administrator
- Call: 615-851-8000

Hello, my name is Cheri, and I enjoy working in the auto industry. I became a part of the team here at Serra Chevrolet in 1994. We have a great family atmosphere at the dealership that makes work a fun experience. When I’m not helping others out with the HR needs, I enjoy reading and spending time with my family. I also teach Preschool at my church, and a 2nd grade Sunday school class. I’m from Joliet, IL, and a big fan of the Chicago Cubs. All in all, I enjoy life and helping others achieve their goals!

### Chuck Hanes

- Profile: [https://serranashville.adviserly.com/chuck-hanes](https://serranashville.adviserly.com/chuck-hanes)
- Department: Plus (Finance and Insurance)
- Title: Business Manager
- Call: 615-851-8000

Welcome! I’m Chuck Hanes, a Finance Advisor who joined the team in 2019. At this dealership, we strive for customer excellence and use our strong communication skills so you get exactly what you’re looking for, along with the best purchasing process. 

I grew up in Bowling Green, KY, graduated from Bowling Green High, the General Motors University of Automotive Management, and have an AFIP certification. I bring 38 years of automotive experience to work with me and go the extra mile to help my colleagues in any way possible. My career began as a Chevrolet Certified Technician, and I have enjoyed the growth of this business. I’m all about assisting others and getting the job done right. When it comes to my free time, I love watching sports – go, Titans! My family is also involved in showing Gypsy Vanner horses.

Overall, I’m an easygoing person who aims to ensure you leave the dealership satisfied from beginning to end!

### Craig Armstrong

- Profile: [https://serranashville.adviserly.com/craig-armstrong](https://serranashville.adviserly.com/craig-armstrong)
- Department: Plus (Management)
- Title: Chevrolet Sales Manager
- Lifetime vehicles sold: 3
- Recent vehicles sold: 2
- Sales specialties: TRAILBLAZER, TRAVERSE
- Call: 615-851-8000

I’m from Madisonville, KY. I am a fan of the Tennessee Titans and the Kentucky Wildcats! Happily married for 24 years, and proud father to twins! Love playing golf when I’m not helping customers find the car of their dreams. I have been in the auto industry for 24 years, & have built strong relationships with co-workers and clients!

### Debbie Deitsch

- Profile: [https://serranashville.adviserly.com/debbie-deitsch](https://serranashville.adviserly.com/debbie-deitsch)
- Department: Plus (Service)
- Title: Service Advisor
- Lifetime vehicles serviced: 21492
- Recent vehicles serviced: 237
- Service specialties: EQUINOX, SILVERADO 1500
- Call: 6158511387 x2253

From Lakeland, FL. Grew up on an airfield; flying was my life. At a young age, my father gave me the amazing opportunity to fly an aircraft. At 18, I flew alone for the 1st time. Florida Gators fan! Love animals; donate to ASPCA. GM & Chrysler certified. I love going beyond customers’ expectations!

### Dina Pennington

- Profile: [https://serranashville.adviserly.com/dina-pennington](https://serranashville.adviserly.com/dina-pennington)
- Department: Plus (Parts & Accessories)
- Title: Parts Sales
- Call: 615-851-8022

Customers rely on our parts team to provide quality service and access to dependable products, which is exactly what we do. I enjoy working at the dealership; the atmosphere is great, and our team members are always willing to help each other succeed. Meeting new customers and having the opportunity to provide them with great service makes my job that much better!

### Ed Zehnder

- Profile: [https://serranashville.adviserly.com/ed-zehnder](https://serranashville.adviserly.com/ed-zehnder)
- Department: Plus (Management)
- Title: Service Manager
- Lifetime vehicles serviced: 741
- Recent vehicles serviced: 7
- Service specialties: SIERRA 1500, SILVERADO 1500
- Call: 615-851-8033

I’m a 42-yr GM and ASE Master Certified technician, serving over 32 of those years right here at this location, moving to service management here in 2009. I’ve also been serving my community in the Reserve Unit for Hendersonville PD for the last 32 years, now at the rank of Lieutenant.  During my tenure as a technician I won numerous awards, including a #1 national ranking in the area of drivability and engine performance diagnosis and repair.  I have a deep passion for cars, including building and racing drag cars.   My goal in this industry is to do exactly what my dad did throughout his extensive GM management career years ago in Louisville, KY --- treat people well, always do the right thing, then do just a bit more, which is exactly what we do here at Serra.  People may not remember your name or exactly what you said, but they’ll always remember how you made them feel and we want all our guests to feel welcome, appreciated, and like family.  That’s what’s driven us not only to be a premier dealership in Middle Tennessee, but to also be one of the most respected service departments and dealerships in the industry.

### Gerry Daniels

- Profile: [https://serranashville.adviserly.com/gerry-daniels](https://serranashville.adviserly.com/gerry-daniels)
- Department: Plus (Parts & Accessories)
- Title: Assistant Parts Manager
- Lifetime vehicles serviced: 1

From Midland, MI. Enjoy golfing and going on cruises with my wonderful wife. I’m always ready to talk sports with customers. For more than 36 years I have helped my customers receive the best service for their vehicles/investments. Ensuring the client gets what they need is my top priority!

### Jason Blurton

- Profile: [https://serranashville.adviserly.com/jason-blurton](https://serranashville.adviserly.com/jason-blurton)
- Department: Plus (Management)
- Title: Operations Director
- Lifetime vehicles serviced: 7
- Recent vehicles serviced: 1
- Call: 6158518000

I began my automotive career in 1986 in my hometown of Jackson, TN, working part-time at a large automotive warehouse, where I quickly transitioned to a parts counter-person. In 1991, I accepted a position as a parts agent with a local dealership that the Serra organization subsequently acquired. I spent the next 25 years holding various positions within the business, amassing knowledge in different roles in parts, service, and collision repair departments. That includes the experience of managing each of those departments. I proudly rejoined the Serra team in October 2022 and look forward to serving the Nashville community for many years! Outside work, I enjoy cooking, running, antique cars, and spending time with my wife and son.

### Jeff Boyd

- Profile: [https://serranashville.adviserly.com/jeff-boyd](https://serranashville.adviserly.com/jeff-boyd)
- Department: Plus (Service)
- Title: Assistant Service Manager
- Lifetime vehicles serviced: 576
- Recent vehicles serviced: 4
- Service specialties: CAMARO, SILVERADO 1500
- Call: 615-851-8022

I've been in the automotive industry since High School (35 years), and have always enjoyed helping folks with their automotive needs. Joined this dealership in August of 1996. I've written service for 17 of those years, and now have been promoted through the ranks, and still enjoy helping those same folks, only now, I'm deeper involved in those repair needs. I love playing golf and target shooting, as well as just kicking back at home, doing odds and ends.

### Josh Beyerl

- Profile: [https://serranashville.adviserly.com/josh-beyerl](https://serranashville.adviserly.com/josh-beyerl)
- Department: Plus (Management)
- Title: Pre-Owned Sales Manager
- Lifetime vehicles sold: 43
- Recent vehicles sold: 4
- Sales specialties: EQUINOX, SILVERADO 1500, TRAILBLAZER, TRAVERSE, TRAX
- Call: 615-851-8000

I joined the auto industry in 2002 and became a part of the team here at Serra Chevrolet Buick GMC of Nashville in February 2020. I love working in this business because of the opportunity to meet new people and to make their days a little brighter. We have a great sales team here at the dealership, full of professionals who go above and beyond for guests. I am always available to help out, regardless if that is assisting customers with their purchase, or providing motivation and training to my team. My colleagues and friends would say that I am hardworking, easy-going, and fair. Customer service is my top priority, and with prior experience with BMW and Lexus brands, I am an expert in taking care of our guests. I grew up in Reno, NV, and studied at Southern Illinois University. During my free time, I enjoy gaming and movies of all types.

### Leah  Todd

- Profile: [https://serranashville.adviserly.com/leah--todd](https://serranashville.adviserly.com/leah--todd)
- Department: Plus (Administration)
- Title: Accounts Payable Administrator
- Joined: 2017-06-01
- Lifetime vehicles serviced: 74
- Recent vehicles serviced: 1
- Service specialties: IMPALA, SILVERADO 1500, TAHOE
- Call: 615-851-8000

I have worked in customer service for 15 years, and my passion for providing quality service has never declined. Making a difference in someone’s life is truly rewarding. I’m known for being that person who goes the extra mile to make others smile. The best part of my job is knowing that I provided genuine assistance to someone who needed my help. In my free time, I love to travel. I have traveled to many places, including Germany and 36 states in the US. Family time with my husband and my son is always a highlight of my day. They make my life complete! I enjoy photography; the world is such a beautiful place, so why not capture that true beauty. My favorite team is the Nashville Preds!!

### Linda Basham

- Profile: [https://serranashville.adviserly.com/linda-basham](https://serranashville.adviserly.com/linda-basham)
- Department: Plus (Administration)
- Title: Title and Registration Administrator
- Call: 615-851-8000

Welcome to Serra Chevrolet Buick GMC of Nashville! I’m Linda Basham, a contracts clerk who is always ready to help others when possible. I take the time to listen and do what I can to ensure accuracy, friendliness, and a pleasant experience. I joined the team here at Serra in May 2019 and look forward to many more years here, surrounded by my wonderful colleagues, incredible customers, and the best community!

### Margaret Hoyt

- Profile: [https://serranashville.adviserly.com/margaret-hoyt](https://serranashville.adviserly.com/margaret-hoyt)
- Department: Plus (Administration)
- Title: Business Office Admin
- Call: 615-851-8000

Thanks for stopping by the Serra website and taking the time to read my bio. I am a Business Office Administrator who enjoys making things better for my colleagues and our customers. I take the time to listen to others and always give my all when it comes to helping strengthen our department and other areas of the dealership. Overall, I’m a genuine person who loves working in the auto industry and for such an incredible organization.

### Mike Cancel

- Profile: [https://serranashville.adviserly.com/mike-cancel](https://serranashville.adviserly.com/mike-cancel)
- Department: Plus (Finance and Insurance)
- Title: Business Manager
- Call: 615-851-4101

I lived in Tennessee all of my life. Married my best-friend over 20 years ago; we have 2 kids & 1 grandson. I enjoy boating, going to the beach & being around water every chance I get. Customers love my honest, straight forward approach. My goal is to make clients’ dreams come true, 1 car at a time!

### Nick Kelly

- Profile: [https://serranashville.adviserly.com/nick-kelly](https://serranashville.adviserly.com/nick-kelly)
- Department: Plus (Parts & Accessories)
- Title: Parts Sales
- Call: 615-851-8022

Thanks for stopping by the Serra website! As a member of the parts team for the dealership, you can rely on me for honest, straightforward, and knowledgeable service. I’ll take the time to listen to your needs, ensuring you get the right parts for the job. My career with the Serra family began in January 2012, and it’s been great meeting new people, forming lasting relationships, and knowing I’ve solved the needs of countless customers. My friends and colleagues know me as a hardworking, polite, and understanding person who is always willing to help others. Outside of work, my interests are football, spending time with friends and family, especially my kids, watching movies, reading books, and traveling. I’ve visited many places, including Dubai twice, London, Italy, and Spain.

### Pat W

- Profile: [https://serranashville.adviserly.com/pat-w](https://serranashville.adviserly.com/pat-w)
- Department: Plus (Administration)
- Title: Receptionist

Thank you for choosing Serra Chevrolet Buick GMC of Nashville to take care of your vehicle needs! My name is Pat, and I am here to ensure that you have a great experience. I’m friendly, easy-going, and always ready to help. I work hard to answer your questions, and will ensure that you get in touch with the right team member. Customer satisfaction is always my goal!

### Ryan Dillingham

- Profile: [https://serranashville.adviserly.com/ryan-dillingham](https://serranashville.adviserly.com/ryan-dillingham)
- Department: Plus (Management)
- Title: Chevrolet Sales Manager

With six years experience with Chevrolet, I'm passionate about making car dreams a reality. I'm dedicated to providing exceptional customer service, ensuring every interaction is seamless and satisfying.

Beyond work, I enjoy hunting, fishing, cooking, and spending time with my Wife, Kaylee, and Daughter, McKinley.  

 I'm proud to be a part of the Serra Chevrolet Buick GMC of Nashville family working among others who share my determination to win and be the best Chevrolet store in the state of Tennessee.

### Sylvia Evans

- Profile: [https://serranashville.adviserly.com/sylvia-evans](https://serranashville.adviserly.com/sylvia-evans)
- Department: Plus (Service BDC)
- Title: Service BDC
- Call: 615-851-4174

Thank you for choosing Serra of Nashville. I started out as a cashier here in our location three years ago. Now I’m happy to help schedule your appointment to take care of your vehicle's service needs. We have a great staff here that is very reliable and works hard to help you maintain your vehicle for many years to come. Our team is looking forward to seeing you soon!

### Terry Sloan

- Profile: [https://serranashville.adviserly.com/terry-sloan](https://serranashville.adviserly.com/terry-sloan)
- Department: Plus (Administration)
- Title: Warranty Administrator
- Lifetime vehicles serviced: 473
- Recent vehicles serviced: 2
- Service specialties: ENCORE, MALIBU, SILVERADO 1500

I joined the auto industry 36 years ago, and have been working at the Serra Chevrolet dealership since 2010. I’m GM Warranty certified. I have extensive knowledge in my field, and many people refer to me as the “Go to” person in the Service and Parts department. I have exceptional leadership skills that I am able to use each day. I always put myself inside of the customer’s shoes, in order to provide them with the best service possible. Grew up in Cave City, KY. I have a degree in floral design; also good at sewing and country cooking. All in all, I am enjoying life and having fun!

### Tye Hargrove

- Profile: [https://serranashville.adviserly.com/tye-hargrove](https://serranashville.adviserly.com/tye-hargrove)
- Department: Plus (Management)
- Title: Buick GMC Sales Manager
- Lifetime vehicles sold: 204
- Recent vehicles sold: 4
- Sales specialties: ACADIA, SIERRA 1500, SIERRA 2500HD, TERRAIN, YUKON

From Chapel Hill, TN; attended MTSU. Happily married father of 2. I donate to United Way; firm believer in giving back. Big NASCAR fan; I raced go karts & race cars for 6 yrs. I’m a true people’s person. I love interacting with clients each day & seeing their excitement as they make a new purchase.

### Whitney Whited

- Profile: [https://serranashville.adviserly.com/whitney-whited](https://serranashville.adviserly.com/whitney-whited)
- Department: Plus (Management)
- Title: Internet Sales Manager
- Call: 615-851-8000

Hey there! I'm Whitney, Internet Sales Manager, and I've been in the automotive industry for about 15 years I started when I was 17. With a Bachelor's degree in Graphic Design and an Associate's degree in Interactive Design, I bring a unique blend of creativity and tech-savviness to the table.. Always looking for innovative ways to make the process smoother and more enjoyable, I've got your back every step of the way. So why wait any longer? Let's make your car dreams a reality!

### Zac Carver

- Profile: [https://serranashville.adviserly.com/zac-carver](https://serranashville.adviserly.com/zac-carver)
- Department: Plus (Management)
- Title: General Sales Manager
- Lifetime vehicles sold: 5
- Sales specialties: 4RUNNER, BOLT EV, CIVIC, SIERRA 1500, TERRAIN

I am a graduate of the University of Tennessee. I enjoy films, music and anything pop-culture. I have been in the automotive industry, specifically with the Serra org., since I was 17 years old. My goal is to provide a great online experience for our customers and to ensure a seamless transition between their online research and their visit to the store!